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Fundraising Reality

Fundraising Fatigue: Why Families Stop Saying Yes

Fundraising fatigue is usually described as people getting tired of giving. That is not quite it. What runs out is not generosity. It is the supply of people a family can comfortably ask, and that supply is smaller than any committee assumes.

Misty Gaunt
Misty Gaunt Fundraising partner, GoodFundraising.org 615-414-3837

The fourth ask lands on a different person

In September, a student with an order form has a whole address book available. Grandparents, two neighbors, an aunt, a parent's work friend, the woman at church who always buys something. The first campaign gets the easy yeses.

By the fourth campaign, those same names have already been used three times. The student is not asking a fresh audience; they are returning to a list that has already said yes and is now being asked to say yes again for the same kid, in the same school year, for a different reason.

That is why the fourth ask underperforms even when the product is better and the cause is more urgent. The cause did not get less sympathetic. The list got shorter. And when the easy names are used up, the remaining option is to ask people the family would rather not ask, which is where participation quietly stops instead of visibly declining.

Nobody runs out of goodwill. They run out of people they can ask without it costing them something.

What it costs to ask a coworker

Handing a coworker an order form for overpriced chocolate is a small transaction with a real price attached, and the price is not paid by the school.

The asker spends a little social capital. They now owe a similar yes when that coworker's daughter sells wrapping paper in the spring. They have introduced a slightly awkward moment into a professional relationship, and they know the item is not worth what it costs, which is why almost everyone apologizes while handing over the form. That apology is the tell. People do not apologize for offering something good.

Multiply that by four campaigns a year and several coworkers each, and the cost is no longer small. This is the part that never appears in a fundraising report, because the group receives the money and the parent pays the social bill.

Why "it's for the kids" stops working

The phrase is true, and it also does something unhelpful: it makes declining feel like a judgment on children. That works once. Used repeatedly on the same people, it starts to feel like pressure, and pressure produces avoidance rather than refusal. The coworker does not say no. They stop making eye contact near the break room. Then next year, they buy from someone else's kid first so they have a reason to be finished.

Six school-age children lying on the floor smiling at the camera
The students are not the problem and the cause is not the problem. The number of times the same adults get asked is the problem.

Families with several kids get hit several times over

The fatigue math is much worse for the households that are most involved in school life. A family with three children in four activities does not face four campaigns a year. They face a campaign roughly every few weeks, each one arriving with its own envelope, its own deadline and its own guilt.

These are the same families who chaperone, run concessions, drive to away meets and sit on the committee. Asking them to also be the sales force for every program their children touch is how a committee loses its best volunteers, and it usually happens without a single complaint being filed. They simply stop turning in the packet.

There is a compounding version of this in one-school communities, where every family's list overlaps with every other family's list. The neighbor being asked by your son is also being asked by three other kids on the same street, for three different programs, in the same month.

Icon of a winking smiling face

A test for your fundraising calendar

Count the total number of separate asks a family with two children in your school would receive this year, across every program, class trip, club and spirit week. Not your program's asks. All of them.

Most committees have never counted, and the number is almost always higher than anyone would have designed on purpose. It is also the number your fourth campaign is competing against.

What changes when the ask changes shape

There is one adjustment that measurably reduces the awkwardness, and it has nothing to do with wording. It is changing what is being requested.

"Buy this thing you do not want, at more than it is worth, because we need money" is a favor. "Buy the thing you already buy, for less than you currently pay, and the group gets a share" is an offer. Those are different conversations, and only one of them requires an apology.

That is the structure behind a supplement fundraiser. LiveGood prices a few dollars above cost, so member prices sit below retail. A household already spending money on vitamins pays less than it was paying, which means the buyer is not absorbing a loss so the program can gain.

$9.50Organic D3-K2, against $19.95 retail
$9.95Ultra Magnesium Complex, against $19.95 retail
$19.95Super Greens, against $34.95 retail

Two practical consequences follow. The person doing the asking is no longer spending social capital, because they are not asking for a sacrifice. And because the customer got value rather than a keepsake, some of them buy again later, which is where the ongoing 10% on reorders comes from. Nobody has to be asked a second time for that to happen, and nobody can make it happen either.

It is still an ask, and pretending otherwise is a mistake

A supplement fundraiser asks someone to click a link, create an account, put in a card and try a brand they have never used. That is a real request, and it is more work than putting a dollar in a jar. Some people will find it more intrusive than buying a candy bar, not less, because it involves signing up for something.

It also will not suit everyone. Households that do not take supplements have no reason to participate, and there is no honest way to spin that. The list of people a family can ask is still finite; the model changes what asking costs, not whether asking is required.

What it does remove is the specific discomfort of asking someone to overpay. In my experience that is the thing that makes the fourth campaign of the year unbearable, more than the frequency itself. Frequency is tolerable when the offer is genuinely good. It becomes exhausting when every ask requires the asker to pretend a fifteen dollar tub of cookie dough was a bargain.

What to do with your calendar

Fewer campaigns, each with a better offer, beats more campaigns with worse ones. If one of your fundraisers continues earning after it ends, that is one fewer campaign you have to schedule, which returns something to the families you will need again in the spring.

The pricing logic is worked through in why selling near cost makes a better fundraiser. The volunteer-side version of the same exhaustion is covered in PTA and PTO fundraising without burning out your volunteers.

Run one fewer campaign this year

If a fundraiser can keep earning after it ends, you can take something off the calendar instead of adding to it. Tell me what your year looks like and I will tell you honestly whether this fits your community.

Start your fundraiser Free to start. Earnings depend on the customers your organization brings in; no specific income is guaranteed.
Misty Gaunt

Misty Gaunt

Misty helps schools, teams, churches and nonprofits set up recurring fundraisers through LiveGood. She will look at your roster and tell you whether the model fits before you commit to anything. Call or text 615-414-3837.